OPAdmin

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OPAdmin
in Systems to add to Game Systems January 17

Hey @Dropbeartots! I'm sorry for the late reply, but we've got Shatterzone added! Before I add Heroes of Adventure, I wanted to make sure I have the right game. Is this the system?
OPAdmin
in Support Ticket Queue Time April 2018

Hi Krothos, Thanks for reaching out, we typically try to reply within 48 - 72 hours at most. I see your ticket came in on Saturday, we don't have a support person monitoring tickets thru the weekend at this time hence the lack or reply thus far. I'l…
OPAdmin
in Update #5 - Changes to the Forum Threads April 2018

It was totally aliens! Just kidding and we appreciate the feedback, the change on the forum has been rolled back. If anyone has suggestions or things they would like to see on the forum (features, functionality) please let us know so we have them on…
OPAdmin
in Are Tags Broken? March 2018

Hey @savvyslog, Thanks for your post, this was resolved on the 22nd of March, we posted an update here. If you are having trouble on your account please submit a support request so we can help you troubleshoot. Thanks again! Jameela
OPAdmin
in Upcoming Changes for Media Folders & Avatars March 2018

Thanks @killervp, we appreciate you sticking around with us! We promised to make some changes this year and we are determined to deliver :) That being said, we have officially deployed the changes to fix error that was occurring when uploading an a…
OPAdmin
in Tags & Search March 2018

Thanks for the confirmation @Bortas! Glad to hear all is working as it should once again. If any other issues arise or you need assistance please drop us a support ticket! We appreciate everyone hanging in there with us :)
OPAdmin
in Textile editor broken March 2018

Thanks for the confirmation @brightwyrm, we're glad to hear that everything is running smoothly once again! If any other issues arise or you need assistance please drop us a support ticket!
OPAdmin
in Blocked when trying to send email within OP March 2018

Hi Guys, Thanks for the note, we're adding in some extra layers of security protection, as you can see we're still tweaking it. The blocked alert has been updated to a captcha so you shouldn't see this error anymore. If it pops up again please submi…
OPAdmin
in Upcoming Changes for Media Folders & Avatars March 2018 edited March 2018

Agreed @weasel0! We actually deployed yesterday but found elements were missing, so rolled back and regrouped, now we're in the process of fine tuning the deployment environment so as not to leave everyone hanging over the weekend. Thanks for the i…
OPAdmin
in Blocked when trying to send email within OP March 2018

Hi Keryth987, Thanks for reporting this, we adjusted more our rules and the issue should be resolved, we're still making more adjustments to this setting (for some reason your IP treated as the one with suspicious reputation). As tech issues arise, …
OPAdmin
in Error 1015 March 2018

Hey Keryth987, Thanks for reporting this, we adjusted a few of our rules and the issue should be resolved, we'll be making some adjustments in the future to this setting, and will test it to be sure that these errors don't plague the site. As tech …
OPAdmin
in Tags & Search March 2018 edited March 2018

Hey @Bortas, @cgregory The issues with tagging functionality should be fixed. Thank you
OPAdmin
in ObsidianBadGateway March 2018

We're glad you appreciate us so much that you felt nearly lost without us, we won't let you down again!
OPAdmin
in No text box for new pages March 2018

Hi @xNellynelx, We've just cleaned up the server cache after recent changes, and it should resolve the problem. Thanks
OPAdmin
in Update #3 - March 11th, 2018 March 2018

Hi @Alysdair, @Valarian, @Anubus, We've just cleaned up the server cache after recent changes, and it should resolve the problem. Thanks
OPAdmin
in Tags & Search March 2018

Hi Bort, Thanks for these extra details, we're going to migrate this issue into our support system as it seems to be associated to only your account. I've created a new ticket associated with the email address on your account, please confirm you rec…
OPAdmin
in Tags & Search March 2018

Hi @Bortas, I've reviewed a few yours campaigns and when I performed search the tags work properly for me. Can you please provide some more details for in depth investigation - ie what is name of campaign, what is search query and which exactly tags…
OPAdmin
in Can´t create a new campaign March 2018

Thanks for your patience with us guys! The internal server error has been officially fixed, more details can be found on our latest update.
OPAdmin
in Can't Create a New Campaign March 2018

Hey Everyone, This has been resolved, more details can be found on our latest update. Thanks! Jameela
OPAdmin
in ObsidianBadGateway March 2018

Hi Lwitherspoon, Thanks for your suggestion and we appreciate your patience with us as we worked through these issues. The server errors should no longer be plaguing the site, you can get a full update on the details here: https://forums.obsidianpor…
OPAdmin
in Gifting & Sharing Subscription March 2018

Hi Taellosse, Thanks for the suggestion, this is an excellent idea. I've added it to our New Features list so that we can take a look at implementing this in the future. Will post an update once we have schedule it in to work on. Thanks again! Jamee…
OPAdmin
in PayPal and alternate payment option March 2018

Hi Guys, Thanks for the request! I've added it to our "New Features" list so that we can take a look at adding this in as a configuration. Will let everyone know when it it underway. Thanks again! Jameela
OPAdmin
in Update #3 - March 11th, 2018 March 2018

Hi @Keryth987, can you please confirm who exactly had issues with updating profile avatars? Ideally if they can share screenshots - that would be very appreciated. We've made additional tests and made sure avatar changing still works fine for us. Th…
OPAdmin
in Hyperlink and dynamic buttons no longer work March 2018

Hi @BadguyEX, the reported issues must be fixed at this point, we posted details on daily update forum: https://forums.obsidianportal.com/discussion/4951/update-3-march-11th-2018
OPAdmin
in 500 Server Errors March 2018

Hi guys, the reported issues must be fixed at this point, we posted details on daily update forum: https://forums.obsidianportal.com/discussion/4951/update-3-march-11th-2018
OPAdmin
in Obsidian Portal - Changes and Updates for 2018 March 2018

Hi guys, the issues must be fixed at this point, we posted details on daily update forum: https://forums.obsidianportal.com/discussion/4951/update-3-march-11th-2018
OPAdmin
in Update #1 - March 5th, 2018 March 2018

Hey @killervp, Thanks for your reply and our apologies for any confusion, as the post above noted, we're taking the advice of Jaymes and switching to weekly updates, that being said if we have new things to share we will. I switched the name of the…
OPAdmin
in Update #1 - March 5th, 2018 March 2018

Hi Jaymes, We appreciate your suggestion and encouragement, this is a new thing we're doing and our overall goal is to stay transparent and communicative with everyone. I agree that we should limit to weekly updates, more if new things happen in the…
OPAdmin
in So what's the deal with maps? March 2018

Hey guys, The issue with maps taking excessive amounts of processing time should be resolved, if you are still seeing maps taking a long time to upload, as in days, please let us know. Thanks! Jameela
OPAdmin
in Textile editor broken March 2018

Hi @brightwyrm, I replied to your latest ticket: #4115110, regarding GM's on your campaign. I'm not seeing any other tickets from your email, perhaps they are on a different email address. Please reply back and reference your ticket number so that I…

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OPAdmin

Joined: February 2007
Visits: 524
Last Active: January 20
Roles: Administrator
Posts: 53

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