Tags & Search

OPAdmin
OPAdmin

Hi Everyone!

Fixes 1 and 2 that were done and outlined in the Overview of fixes from the last 60 days, should have resolved the problem with the tags and search functionality, the moment the fixes was applied we were monitoring this function and it appeared to work for a while.

When tested again yesterday, we did get an error, though it appeared to still be working on the OPAdmin account, so we have deduced that it seems to be affecting users at random (yay for the bundle of wires getting more knotted), we are still investigating the cause behind this sporadic behavior.

We're hopeful that if we can get someone in for a few quick server fixes that this should resolve the intermittent activity and these two functions. We'll keep everyone updated as more details come to light.  

Thanks!

Jameela

 

Comments

  • Bortas
    Bortas
    Posts: 597

    On my campaigns, clicking a tag link in an article either produces a server 500 error, or it goes to a blank search result page.

    -bort

    Morwindl - Rising Tide

  • Ganny
    Ganny
    Posts: 3

    I still get a 500 error on skies-of-glass.obsidianportal.com but not on fairy-tales.obsidianportal.com .

    Is it possible the search issue is in regards to campaign size?

  • username
    username
    Posts: 5

    Hello, I saw what was going on, so I started to make some changes to my campaign again, updating stuff that I had on there. I get a 500 error when clicking on tags and my search function doesn't work. I have a very large campaign in the number of pages there are connected to it. It's https://marvel-heroes.obsidianportal.com/

     

  • joeschmoe998
    joeschmoe998
    Posts: 72

    Getting a 500 error on search, same with tags.

    Tags are NOT working

     

    Site seems very slow.

  • cgregory
    cgregory
    Posts: 670

    Tags are working on my sites now.

    They are among us!

    image

    Current Campaign: XCom: Defiance - Campaign of the Month November 2016

                                           My Campaign CSS

                              Unlocking The Portal: A Guide to OP CSS                                    

     

     

  • Bortas
    Bortas
    Posts: 597

    Wait, really? I no longer get a 500 server error, but I also don't get useful results. The search runs without giving me a hard stop error, but it produces 0 results when I click on a tag.

    -bort

    Morwindl - Rising Tide

  • OPAdmin
    OPAdmin
    Posts: 52

    Hi @Bortas,

    I've reviewed a few yours campaigns and when I performed search the tags work properly for me.

    Can you please provide some more details for in depth investigation - ie what is name of campaign, what is search query and which exactly tags did not work properly.

    Many thanks

  • Bortas
    Bortas
    Posts: 597

    Sure, I'm using morwindl.obsidianportal.com


    1. Type in search bar, "amalia" get a bunch of search results. None of the pages in the search results have "amalia" as a tag, but it returns a bunch of pages that have that in the text. I would expect when I run a search for 'amalia' that it would do that, AND also return results for pages with Amalia in the tag

    2. Click on any page with "Amalia" as a tag and click the tag - get a search page with 0 results. When you look at the tag list, it identifies that 4 pages are tagged 'Amalia', yet the search results can't find any.

    I find that it doesn't matter what tag I use. Literally none of them work. They all have the above identified behavior. Search for a word I am using as a tag, search results: no pages with that tagged, but I do get pages that have that word in their title or in their body.

    I went to a computer at work I've never sat at before, and tried it in Edge, Chrome and Firefox, with the same result as what I have on my own computer.

    -bort

    Morwindl - Rising Tide

  • Bortas
    Bortas
    Posts: 597

    I take that back, I found one that sorta worked, 

    I clicked tag, "Character Creation", I received 4 of 14 results.

    I clicked tag, "Character Creation", I received 0 of 14 results.

    I clicked tag, "Character Creation", I received 8 of 14 results.

    I clicked tag, "Character Creation", I received 3 of 14 results.

    All within the span of seconds. I would expect these results to be exactly the same each time I clicked them.

    -bort

    Morwindl - Rising Tide

  • OPAdmin
    OPAdmin
    Posts: 52

    Hi Bort,

    Thanks for these extra details, we're going to migrate this issue into our support system as it seems to be associated to only your account. I've created a new ticket associated with the email address on your account, please confirm you received it by replying back and we'll reconnect with you as details are needed.

    Thanks for your patience while we investigate!

    Jameela

  • Bortas
    Bortas
    Posts: 597

    Its received, thanks for looking into it.

    This behavior persists (as noted above) on other people's campaigns as well - search results don't show pages tagged, and clicking a tag, shows.... weird intermittent results, that change each time I click.

    -bort

    Morwindl - Rising Tide

  • Bortas
    Bortas
    Posts: 597

    It definitely isn't just my account. I can repeat these results on my alternate account, and on my sons account, different computers the lot, different browsers.

    -bort

    Morwindl - Rising Tide

  • Bortas
    Bortas
    Posts: 597

    Hey gang, help me out - click this link: https://morwindl.obsidianportal.com/search?tag=Amalia

    How many search results do you see? I see zero. The tags list suggests you should see 4. Can you post how many you can see?

    Thanks,

    -bort

    Morwindl - Rising Tide

  • weasel0
    weasel0
    Posts: 336

    Yeah, i don't get any either. and your About tag says 6 but only generates 4.

    One of mine is a few short as well, but I seem to recall I thought it related to deleting pages and then the tag count not reducing itself. Could just be a left over bug that's been "fixed" like when you set a scale to zero out with an empty cup so it'll only weigh actual product weight, not container weight. (also know as Tare weight) but would then result in an empty scale of less than 0. So maybe there's a semi-permanent bug now? it's stuck with an old wrong number? Try grabbing one of the Amalia pages/tags and delete the tag. See if the Tag count updates properly. Add the tag back. See if that does anything. I'm gonna go check it on my tags.

    I update some other ones to fix my accidental dup tags via Capitalization of some tags but not others. Those updated pretty much immediately. IIRC, it used to take a while so there could have been a time out bug or something else funny like going  on.(Gaunteed)

  • weasel0
    weasel0
    Posts: 336 edited March 15
    Add: These are all from my A Parade of Black campaign.

    Yeah, my Guild tag seems to be messed up. It said 5, showed 3. I removed the tag from a character: still said 5, showed 2. Put the tag back on the character: still says 5, still only says 2. So, I dunno. Generally speaking the tags work.

    If, however, I use the sort by tags feature under the "See all pages" link, it works perfectly. I think. That area only shows 4, but it's doesn't access characters, which would be the 5th one.

    And typing in the search bar at the page top results in all 5 shown properly also. Seems to be an issue in the "All Tags" area.

    1 more addition: Just noticed that the tag "undead" on one of my items isn't showing at all on the "All Tags" page. But it also shows from the search bar.
    Post edited by weasel0 on
  • cgregory
    cgregory
    Posts: 670

    What is occurring is that Wiki tags are showing in results but Adventure Logs tags, character tags and item tags are not showing in the results.

    For example for the following tag Starfinder Society, I created that tag in the wiki, adventure log, character and item sections.

    https://starfindereventhorizon.obsidianportal.com/search?tag=Starfinder+Society

    It shows there are 4 tags in total (with is correct), but the results is only showing the one wiki tag and the tags for adventure logs, characters, and items are not being shown.

     

    image

    They are among us!

    image

    Current Campaign: XCom: Defiance - Campaign of the Month November 2016

                                           My Campaign CSS

                              Unlocking The Portal: A Guide to OP CSS                                    

     

     

  • weasel0
    weasel0
    Posts: 336

    What's funny is it WAS showing the 1 character who had the "Guild" tag until I deleted the tag from the character. It then didn't show back up after re-adding the tag.

  • Bortas
    Bortas
    Posts: 597

    Damnit, cgregory is killing it again! Good spot sir, I've been trying to nail down exactly where the weirdness is, but you're correct: its only returning wiki results. My site is wiki light, but item/character/adventure heavy, so naturally, my tags are the same.

    -bort

    Morwindl - Rising Tide

  • joeschmoe998
    joeschmoe998
    Posts: 72

    My tags seem to be working OK. Characters, Wiki and Adventure Log all seem right.

  • OPAdmin
    OPAdmin
    Posts: 52 edited March 18

    Hey @Bortas, @cgregory

    The issues with tagging functionality should be fixed.

    Thank you

    Post edited by OPAdmin on
  • cgregory
    cgregory
    Posts: 670

    Looks good. @OPAdmin

    They are among us!

    image

    Current Campaign: XCom: Defiance - Campaign of the Month November 2016

                                           My Campaign CSS

                              Unlocking The Portal: A Guide to OP CSS                                    

     

     

  • Bortas
    Bortas
    Posts: 597

    Yeah, nicely done, thank you!

    -bort

    Morwindl - Rising Tide

  • Bortas
    Bortas
    Posts: 597

    When editing a page and adding a tag to it, it doesn't show in my tag search results. The number by the tag is correct, but when the search is run, it is one short; the newest one.

    Anyone know how long it takes for the search results to populate, or is this a continuation of the same error?

    -bort

    Morwindl - Rising Tide

  • Bortas
    Bortas
    Posts: 597

    I got an email from Jameela to check, and I'm seeing this issue as resolved, hooray! I use tags a lot to help group things for myself, I'm glad to have that functionality back.

    -bort

    Morwindl - Rising Tide

  • OPAdmin
    OPAdmin
    Posts: 52

    Thanks for the confirmation @Bortas! Glad to hear all is working as it should once again. 

    If any other issues arise or you need assistance please drop us a support ticket!

    We appreciate everyone hanging in there with us :)

This discussion has been closed.