andreww382

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andreww382
in 502 Bad Gateway January 2016

Just some initial thoughts on the 500/502 errrors which seem to have escalated this weekend. Following our announcement of bug fixes/updates this past week and updates on Facebook/Twitter, we've had more OP users come to the site, an increase in …
andreww382
in Server maintenance / OP going offline...for a bit. January 2016

Thanks for the suggestion, Mae. I'll factor that into the planning for the file storage locker re-coding.
andreww382
in 502 Bad Gateway January 2016

Hi all, I am reading all your feedback. I'm checking in with the server admin on Monday to get an update. We might not have been able to get the servers up in time for the Fri/weekend surge. I'll post an update as soon as I can.
andreww382
in Obsidian Portal - site update (Jan 2016) January 2016

NEW FEATURE: This was also done, though I'm not advanced enough to test it. --- Change use of "description" in classes to "desc" so that it can be styled by custom CSS - "description" contains the word "script" which is blocked in the CSS to pr…
andreww382
in FEEDBACK - Forum upgrades? January 2016

Also, do you guys prefer the way the forum is displayed now, showing latest posts first? (the number of stickies kinda take away from the usefullness of it) or would you prefer that we displayed "categories":http://forums.obsidianportal.com/comme…
andreww382
in Obsidian Portal - site update (Jan 2016) January 2016 edited January 2016

@wolfhound - welcome. I am a little concerned about having to do workarounds with a fix in place though. Would it help to use the following process: 1) choose your sort criteria 2) choose the game system 3) click "Search" button to start th…
andreww382
in 502 Bad Gateway January 2016

Quick update: We are in the process of upgrading our servers (OP runs on 2), this may reduce some of the 500 (server unable to complete request) errors that you are seeing. Unfortunately, we may not be able to do the upgrade in time for the Fr…
andreww382
in The People's COTM January 2016

@killervp - noted on 1) the badges, 2) creating a COTM-specific listing on campaigns page 3) blog post: sure thing on posting interviews with the winner, judges' notes, feedback, evaluation, on the entries, or even tips on GMing your first face…
andreww382
in Server maintenance / OP going offline...for a bit. January 2016

@skidace - I would have assumed that too, though looking at the "KS page":https://www.kickstarter.com/projects/252020431/obsidian-portal-reforged/description for OP reforged, it says - Plus, if we can hit this stretch goal, we will be able to …
andreww382
in Server maintenance / OP going offline...for a bit. January 2016

@killervp - apologies if my post wasn't clear. I am pretty sure we can do 10gb for all ascendant accounts, cos this was promised during the kickstarter and something that I am 90% sure we can deliver on. - We can have options to offer storage…
andreww382
in Server maintenance / OP going offline...for a bit. January 2016

There are also plans to do stuff like: 1) a comprehensive file storage locker listing/management system 2) possibly working in rules so that deleting something from your file listing may also remove the file reference in your wiki (else the broken…
andreww382
in Server maintenance / OP going offline...for a bit. January 2016 edited January 2016

Here is what I am working on, and it'll be good to hear your input. - The kickstarter, in my opinion, wasn't costed realistically. Here's a breakdown. Here are the file storage locker sizes now: Free users: 2mb ascendant users: 5gb - W…
andreww382
in 502 Bad Gateway January 2016

Hi all, I am hearing all your feedback, seeing reports on the tech support tickets. I am doing my best to accelerate the fix process, I think there should be very minimal, if any, lag in trying to click on a link, access a wiki, etc.. I'll …
andreww382
in Obsidian Portal - site update (Jan 2016) January 2016

NEW FEATURE: BOTTOM-OF-PAGE NAVIGATION BLOCK The links in the bottom navigation block (found on most pages) have been changed from gold text on a light background, to black text on the light background. This should increase text legibility. …
andreww382
in Obsidian Portal - site update (Jan 2016) January 2016

NEW FEATURES - "Campaigns page":http://obsidianportal.com/campaigns now has the following updates: 1) campaigns displayed are sorted by popularity (number of fans) 2) "Filter Campaigns by" has a dropdown box below that lets you sort based on vario…
andreww382
in The People's COTM January 2016 edited January 2016

Great work, looks like a good start! I think COTM works best as a community-led initiative - by the gamers, for the gamers, kind of thing. If you might like OP to kick in with some prizes, feel free to ping me. PS: If useful we can also cre…
andreww382
in FEEDBACK - Getting social January 2016

The forum is vanilla forum, a PHP-based forum platform. OP is a custom coded Ruby on Rails script. So there is no easy way to unify platforms, and will require advanced planning, hence I brought it up now. It's unlikely to see any major chang…
andreww382
in 502 Bad Gateway January 2016

FYI, this issue is being looked at. As 500/502 is a catchall error message for "the server was unable to process your request", the tech team is doing a thorough diagnostic of hardware resources and software being able to fulfil requests. I do…
andreww382
in Server maintenance / OP going offline...for a bit. January 2016 edited January 2016

FYI, there is some bugginess in the way the file storage locker quotas are being calculated. And these are pre-kickstarter quotas that are being displayed, eg: 2mb for free accounts, 5gb for ascendant accounts. We had the techs doing some diggin…
andreww382
in Obsidian Portal has no Wikipedia page! January 2016

Thanks for taking the lead on this, Nik. If you go to news.google.com, it searches google-recognized news sources and a search for "obsidian portal" will pull up a bunch of links that can be summarized and cited on the wiki page. Here is a lin…
andreww382
in Obsidian Portal - site update (Jan 2016) January 2016 edited January 2016

[FEATURE ADDED] FYI, we have "Quick Links" in the top nav bar (white text on black background). It is a drop-down menu with links to the forums, help desk, blog and knowledgebase. If you click on the link, it opens in the same window (may o…
andreww382
in 502 Bad Gateway January 2016

As 500/502 is a generic error, the root cause may either be: 1) software OR 2) hardware We're not seeing many more errors in the error logs (aside from bookmarked campaign urls with illegal characters like spaces, underscores and á, é, í, ó, ú…
andreww382
in Server maintenance / OP going offline...for a bit. January 2016

I believe the file storage updates when you do a physical page refresh (eg: hitting the F5 key). Real-time updates will be possible if we're using ajax or flash, but I don't think it's the case with RoR which may work more like html. bottomlin…
andreww382
in FEEDBACK - Getting social January 2016

Thanks for your feedback. Filing for future ref.
andreww382
in Obsidian Portal Launch Feedback January 2016

@ killervp - Eh, I'm a little confused. Sent you a PM. If we can clarify this, I can adjust the task I assigned to tech accordingly. tks.
andreww382
in Server maintenance / OP going offline...for a bit. January 2016

@ Lxcharon - we do increase our server resources as we see the load increase, we upgraded our database a few weeks ago and improved some of OP's code so 500/502 errors would occur less frequently. We don't have an issue with increasing CPU cycles…
andreww382
in 502 Bad Gateway January 2016

Hi all, Sorry to hear that, could you head to the "tech support ticket":http://help.obsidianportal.com/discussions/problems/17190-keep-getting-500-502-or-504-errors and enter your details? If you can include: 1) the url where the error occurred…
andreww382
in Server maintenance / OP going offline...for a bit. January 2016

@ keryth - that's a great suggestion. I believe the system counts each campaign individually now and counts/deducts it against the total storage available for your account. I'll see if we can refine it better to aggregate a total storage used…
andreww382
in Server maintenance / OP going offline...for a bit. January 2016

Re: The file storage quotas, and I think killervp said his resource bar said he was close to maxing his out. It shows "5gb" for my ascendant account too, so it looks like the 10gb quota isn't provisioned in. I'll bring this up in the next man…
andreww382
in Server maintenance / OP going offline...for a bit. January 2016

@ killervp - Er, at the risk of sounding defensive, the current OP code that is on the server is now (bugs and all) are the state of tech development at the time kaleidoscope purchased it, so as some have pointed out in the KS updates, the stretc…

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andreww382

Joined: June 2015
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Last Active: April 2016
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Posts: 239

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