andreww382

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andreww382
in Server maintenance / OP going offline...for a bit. January 2016

@ Mae - The d12 for intiative is for the game I made up in my head. - Looking at the file storage locker at the "OP reforged page":https://www.kickstarter.com/projects/252020431/obsidian-portal-reforged/description and looking at the block o…
andreww382
in Dresden Files Dallas: Year 3+ January 2016

Gratz on the update. I think it'll fit in nicely once we have tested custom campaign URLs and you can be one of the first to host it on your own domain (go buy the domain quick!).
andreww382
in Obsidian Portal Launch Feedback January 2016

Thanks for necromancer-ing this thread. It'll be a useful one to go through for the chronology of the reforged. I'll see what I can pick up from this and factor that into our tech dev. Thanks, killervp.
andreww382
in Server maintenance / OP going offline...for a bit. January 2016

A far as I'm aware, it shows a global total, cos segmenting your file storage by campaign, then revising that number each time a new campaign is added, deleted will mean that your stats will have a great deal of variation. To be honest, the code …
andreww382
in [Announcement] Obsidian Portal - management team update (Aug 2015) January 2016

Thanks killervp. Things should move a little smoother with this round of fixes as I'm managing the tech team and sweeping the customer support tickets and forums for issues to be addressed. The intention is to eventually address all issues that a…
andreww382
in YouTube Videos January 2016

Thanks for highlighting this, we are aware of this. The tech team is working on the image embed issue this week, following which I'll queue the youtube embeds as a fix. The approach I'm taking is that we're planning for whatever that was fixed…
andreww382
in Server maintenance / OP going offline...for a bit. January 2016

For those who're wondering, the issue of problematic image uploading is due to some bugs in the jQuery code. There will be some effort and doing involved in debugging and getting it to work properly and this means almost all file types are affec…
andreww382
in Obsidian Portal - site update (Jan 2016) January 2016

The server upgrade/maintenance went smoothly. Now in: 1) Fix to malformed URLs causing 404/500 errors. 2) Display for File Storage Locker's storage used, storage remaining. For details, go "here":http://forums.obsidianportal.com/comments.php…
andreww382
in Server maintenance / OP going offline...for a bit. January 2016

Welcome back! For those of you who might have been counting, we had a few seconds of downtime, and the tech team spent about an hour checking that everything was working correctly. The server is now prepped to take on a series of upgrades, featur…
andreww382
in Obsidian Portal - site update (Jan 2016) January 2016

Hi all, some quick updates. OP will be undergoing server maintenance in about 2.5 hours from now (2am PST, 5am EST). In the best case scenario, the site will be up within 30mins. If we encounter severe issues, we'll do a rollback to the most …
andreww382
in Server maintenance / OP going offline...for a bit. January 2016

FYI, the site will go down about 6 hours from now. At about 145am PST (445am EST) please save your work. You can stay logged on to the site, though you might encounter a Error 404 or Error 500, while the site is taken off for upgrading. You …
andreww382
in Server maintenance / OP going offline...for a bit. January 2016

OP Facebook page: https://www.facebook.com/obsidianportal OP Twitter page: https://twitter.com/obsidianportal My email: [email protected] Please copy-paste the above info into a google doc, text file, email it to yourself, etc, …
andreww382
in FEEDBACK - Textile help January 2016

@Keryth - there is some techie stuff with OP being built on Ruby on Rails and Redcloth's textile being RoR friendly. I'm not caught up on all the techie details and yeah, target=_blank support for textile hyperlinks would be a godspend, but alas...…
andreww382
in 502 Bad Gateway January 2016 edited January 2016

Hi all, Thanks for your continued feedback. One suggestion: Maybe you can hold your feedback till we get the last of the 3 fixes in place, and we'll see what else might be causing the errors and how to fix it. The 500/502 errors seem to hav…
andreww382
in FEEDBACK - "Invisible" navigation block January 2016 edited January 2016

Thanks for the input. I think blue links interspersed with regular text is ok. A solid block of blue links (14 links) could be a little fugly and overpowering. Although, I think users should come first so fugly, but functional, useful, should …
andreww382
in FEEDBACK - Textile help January 2016

html can't be used in the forum though, but it can be used in the wiki, eg: google no workey here. --- so I'm planning to update the ref in the textile help file, but have more comprehensive html, css guides. I'm using to writing html 3.2 r…
andreww382
in [Announcement] Obsidian Portal - management team update (Aug 2015) January 2016

So many questions, so little time. Thanks for your questions, killervp, let me attempt to answer them. - Why will there be a notice this time, ---because I will write the notice. as there was not any last time? ---When I'm running…
andreww382
in [Announcement] Obsidian Portal - management team update (Aug 2015) January 2016

I'm working on OP. I am the go-to person for technical development, community management, customer support. You can PM me, file a support ticket, email me at [email protected] with any issues. If I am re-assigned, there will be a noti…
andreww382
in 502 Bad Gateway January 2016 edited January 2016

For a status on what's being done, visit the "tech support ticket":http://help.obsidianportal.com/discussions/problems/17190-keep-getting-500-502-or-504-errors
andreww382
in 502 Bad Gateway January 2016

@tau - Can you post your campaign URL? I've asked wolfhound to also take a look at your site. Thanks.
andreww382
in 502 Bad Gateway January 2016

Hi all, Killervp is right in that they should have gone into the support desk: My bad. FYI, our tech guys are looking at the Error 500, 502 reports in here and in the support desk. They're going through the error logs now and I'll post an upd…
andreww382
in 502 Bad Gateway January 2016

@tau - I'm directing our tech team to look through this thread to compare timestamps vs their error logs. - Everyone, It will help in our forensic process, if you can post reports in the following format: 1) Your username 2) Time/date th…
andreww382
in [Announcement] Obsidian Portal - management team update (Aug 2015) January 2016

To clarify, the "operations manager" role is not quite the same as a COO. On another note, do keep an eye out over the next few weeks as we roll out a number of fixes.
andreww382
in Created new GM content, but players have access to it January 2016

Thanks for bringing this up and discussing it. Would be useful content for our tutorial series for new GMs once the dust settles with the fixes.
andreww382
in 502 Bad Gateway January 2016

Thanks for the clarification, 6.39am est jan 2nd. I am aware that there might be outages in the 7pm to midnight window because that's when a lot of GMs are working on their campaigns. 6.39am seems like a weird time, unless a database is being …
andreww382
in 502 Bad Gateway January 2016

Thanks for the info. The errors hit at 6.39am EST, Jan 1. The tech team works Mon to Fri, so I'll check in with them on Mon.
andreww382
in [Announcement] Message from the CEO December 2015

Hi, no official thread about this yet. Alex is on leave due to a personal emergency. He may come back at some point once his issues are resolved to help with OP again.
andreww382
in 502 Bad Gateway December 2015

We have put more error logging in place and this should help us isolate where the outages are occurring and work on a fix. In an earlier fix, we tuned the database and it relieved some of the issues. Thanks to Tau and others, I've noted that i…
andreww382
in Obsidian Portal Launch Feedback December 2015 edited December 2015

Hi all, As a quick update, Alex Redeye has had a personal emergency come up which affected his ability to respond in the forum, customer support tickets, etc. I'll be more actively helping to manage OP going forward. I can understand the f…
andreww382
in Blocking email replies to a campaign's forums - SPAM problem December 2015 edited December 2015

@killervp - I am going through the help site, forums and various other channels to identify and address the outstanding issues, and as you've pointed out, there're probably hundreds of them, with some dating to 2011. If there're ones that need to…

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andreww382

Joined: June 2015
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Last Active: April 2016
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