andreww382

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andreww382
in Obsidian Portal - site update (Jan 2016) January 2016

Server upgrade: OP functions on multiple servers, so we've upgraded our main server as we noticed it was getting close to 100% system resource utilization. We're on a new, bigger server (we're on cloud hosting, so this is a virtual server carv…
andreww382
in Obsidian Portal - site update (Jan 2016) January 2016

Re: email notifications The techs and I have been testing campaign invites, wiki forum post notifications, update notifications, they seem to be working correctly. There may be some bugs in specific OP accounts. If you're still facing issues,…
andreww382
in 502 Bad Gateway January 2016

@killervp - I'm having the techs look specifically at your account cos you seem to be facing more issues than some others. If there's specific bugs we find, we'll fix them and see if there're other users facing the same issues. -- Else, the 500/…
andreww382
in Email Notifications January 2016

@eugee624 Getting tech to look at this again. In the meantime, it will be preferable to file "customer support tickets":http://help.obsidianportal.com/discussions/problems/18110-email-notifications-not-working so that it will be better followe…
andreww382
in Tags are Broken January 2016

@killervp Is your search term masked? Or as you looking for _ _ ? Can you post or PM me your search query and I'll have tech reproduce that and debug it from there.
andreww382
in FEEDBACK - Forum upgrades? January 2016

An update from the tech team talking to Micah recently: This version of Vanilla (circa 2013 or earlier) was the one Micah wrote a lot of custom code for (including the unified/single sign-in so you just sign in once at obsidianportal.com and you'…
andreww382
in Tags are Broken January 2016

Tagging has been fixed. Please post a "support ticket":http://help.obsidianportal.com/discussions/problems/17188-bug-report-looking-at-tagged-characters if you're still facing difficulties.
andreww382
in Email Notifications January 2016

Email notifications have been fixed, pending emails have been sent out. Please post in the "support ticket":http://help.obsidianportal.com/discussions/problems/18110-email-notifications-not-working if you're still facing difficulties.
andreww382
in Email Notifications January 2016

Email notifications should be fixed and any scheduled emails should have been sent out. Please post on the "support ticket":http://help.obsidianportal.com/discussions/problems/18110-email-notifications-not-working if you are still experiencing di…
andreww382
in Email Notifications January 2016

We buy email from an email service provider, the email equivalent of an internet service provider, except that they provide email delivery services. Depending on what you choose, you buy them in units of 10,000, 100,000 or more. What they do i…
andreww382
in OPEN CALL - Blog posts January 2016

@Kallak, You got the gig! I'll PM you to set something up.
andreww382
in Tags are Broken January 2016

Our techs are working on resolving the email notification issue now, so they'll move on to tags after they complete the email fix. Tags may be fixed sometime on Tues/Wed. I'll post an update once it's done.
andreww382
in Obsidian Portal - site update (Jan 2016) January 2016

email notification update: We've replenished our email quota, though the emails are stuck in a "scheduled email queue". The last time Alex worked with our developers on this, the moment it was cleared, OP's email system sent out like 50k email…
andreww382
in Obsidian Portal - site update (Jan 2016) January 2016

@Kallak - it's ok, you don't have to turn anything off. We don't want any OP user to have a reduced user experience. We're working on a fix.
andreww382
in FEEDBACK - Forum upgrades? January 2016

(off topic) Email notifications, tags being worked on. Will have an update (and hopefully fixes) by Tuesday morning.
andreww382
in Tags are Broken January 2016

We are aware of the issue and are working on it. I plan to post an update to the ticket by Tuesday morning. PS: I wouldn't mind working with the Scooby gang, but only if Sarah Michelle Gellar plays Daphne.
andreww382
in Obsidian Portal - site update (Jan 2016) January 2016

We exhausted our email quota sending out 400k+ emails to announce the server migration last weekend, we're in the process of replenishing it.
andreww382
in 502 Bad Gateway January 2016

good to hear that, everyone. Hope to reduce 500/502s to a minimum. We're aware of the email notification issue (our email quota was exhausted after we mailed out 400k emails last weekend to announce the server migration) - we're replenishing i…
andreww382
in Obsidian Portal Launch Feedback January 2016

Noted. I’ll have the tech team work on tags + email and will post here once we’ve fixed it.
andreww382
in [Announcement] Obsidian Portal - management team update (Aug 2015) January 2016

Noted. I'll have the tech team work on tags + email and will post here once we've fixed it.
andreww382
in Email Notifications January 2016

The email quota on our email provider was exhausted after we sent out about 400k+ emails to announce the server migration last weekend. We're in the process of replenishing it. Will post here and in the support ticket once it's done.
andreww382
in OPEN CALL - Blog posts January 2016 edited January 2016

Hi all, Thanks for voicing your interest. We're happy to publish stuff on a weekly basis or when inspiration hits. If you want a regular column, maybe tagging stats to historical or fictional personalities (eg: Alexander the Great, Genghis …
andreww382
in 502 Bad Gateway January 2016 edited January 2016

FYI, we are aware that email notifications (for new posts and post updates) may have been affected by the hardware upgrade. We have a tech working on it to analyze and if needed, resynch the connection between the new server and the email deliver…
andreww382
in Obsidian Portal - site update (Jan 2016) January 2016

Thanks for the update, Kronos, I'll have the tech team check on this.
andreww382
in Obsidian Portal - site update (Jan 2016) January 2016

The techs have completed their diagnostic and repaired the links that were broken during the upgrade process. OP should be working as it should now, and you might experience a performance increase and fewer 500/502 errors when you're on the site, ed…
andreww382
in Obsidian Portal - site update (Jan 2016) January 2016

@kallak, I'm in Singapore, so I'm 13 hours ahead of EST. It's 7.54pm Monday here as I post this.
andreww382
in Obsidian Portal - site update (Jan 2016) January 2016

Hi all, initial reports from the tech team is that during the hardware upgrade process, some of the links were broken within OP. They're working on restoring the site to full functionality now. Will post an update when it's done.
andreww382
in 502 Bad Gateway January 2016

FYI, some initial reports from the tech team. In upgrading the hardware, some of the links were broken in OP, we're working on restoring the broken points so that site functionality will return to normal.
andreww382
in 502 Bad Gateway January 2016

@killervp - our tech team has been working on it, as soon as they have strengthened the site, i'll post an update.
andreww382
in Obsidian Portal - site update (Jan 2016) January 2016

Hi all, I posted an update in the "502 error thread":http://forums.obsidianportal.com/comments.php?DiscussionID=4065&page=2#Comment_35307 for those who had difficulty accessing the site over the peak Fri/Sat gaming period. I don't want to …

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andreww382

Joined: June 2015
Visits: 0
Last Active: April 2016
Roles: Member
Posts: 239

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