Oh gripes and horrors! I had to do some work for CotM this weekend. Well, I guess THAT is going to be late now.
"I met a traveller from an antique land....."
CotM May 2016: Mysteria: set in Wolfgang Baur’s MIDGARD.
Previous CotM Aug 2012: Shimring: High Level Multiplanar Campaign
Inner Council Member
Tell me about it. We had two full day game sessions planned this weekend, both with really well defined wikis and all the characters on OP. Another Fate campaign getting resolved monday, and my own Earthdawn on tuesday.
Lots of winging it in Fate yesterday, which kinda sorta works. Today will be worse, as Iron Kingdoms is much more rules and combat heavy.
I Really Really hope the OP team gets their heads out, very soon.
I have also added to the Ticket List (Ticket Number 34354). I know others have already but I thought it would be prudent to add to the list, so when someone gets in on Monday morning after the weekend, they will note something peculiar. I would also be interested to see how long it takes for me to get a response.
Yeah we're back - would still like to to know wtf happened though.
It's back online! :D
Sorry guys, this was again an issue from the hosting provider - possibly an Amazon issue again.
I was not notified about it, but I have setup a monitor so I can also be notified immediately in case the site goes down again.
All your files are perfectly safe, our servers have a daily backup setup.
Here's a friendly suggestion:
Set up an alert when people email you. Set up an alert when people post to you at twitter, on your wall on facebook.
This could alert you in better time next time this happens. Or something else throws the system offline.
Also, please respond to the people posting to you on those same platforms.It's really rude to be this unresponsive to paying customers.
A simple 'we know something is up, and are looking at it', perhaps even an eta for the site being back up would have been Really nice.
I'm glad issues are now resolved. I am also glad that I got a quick response to my ticket 34354:
"I'm sorry for this inconvenience. This was an issue that appeared at our hosting provider which was out of our control. The website is currently up and running. Best wishes, Alan, Customer Support Team"
Amazon's fault. Of course it is.
Nah i wasn't offline i couldn't log in aka lurking.
Glad to hear from the staff and thanks for the work. though im annoyed this happened twice in one week (as someone noted my OP was 5 days old) it was shortly fixed after i posted that.
Hey, We're UP!!
Google + login works,
Oembed also works!
Miracles never cease.
I sent OP an email about the outage last night. Their customer service team responded in less than 24 hours. "I'm sorry for this inconvenience. This was an issue that appeared at our hosting provider which was out of our control. The website is currently up and running."
Thanks Obsidian Portal!
Please, consider some sort of communication strategy with users, even if it's a post on twitter and/or facebook saying "We know we're down, we're sorry, we're looking into it."
We have spent a lot of time and effort storing our content on your excellent site - i really am a huge fan of it - but it's terrifying to think it could disappear and we'd never know why, or ever hear from you about it.
Did anyone ever get a reason for outage?
Just trying to help out. Changed name from killervp to Gaming Megaverse to match other sites.
It may have been amazon's fault. Amazon had a large spike in users not being able to amazon websites during that time.
They are among us!
Current Campaign: XCom: Defiance - Campaign of the Month November 2016
My Campaign CSS
Unlocking The Portal: A Guide to OP CSS
Plus, this isn't the first time in the past few months that Amazon has had an issue with site activity!
Where the west is really wild!
The Valley of Life
Sorry guys, had to move my erotic bro-nie star trek fan-fic collection moved again.
A Parade of Black | ShadowRunHack |
Where I play with CSS code
No Weasel!! Need the new link lol
Did the site go down a few hours ago? It looks like hours of work that I had put in on my Wiki page this morning is now lost.
Clicking edit on your wiki page should bring up the autosave feature.
Yup. Just me or down again?
~ JIM,Campaign of the Month, September 2016
Down for me. Started a thread about it around the same time you posted.
Unconquered Kingdoms, July 2016 CotM
As usual, they crash it with *NO* advance notice, nor any follow-up. ON A SATURDAY! Have the OP administrators never heard of something called SOCIAL MEDIA, to better notify their subscribers who PAY TO MAINTAIN these sorts of things in a reasonable manner.
Rats. Welp, I am glad I noticed the preview was taking a while and copied the page code I was working on all day to notebook before I lost it.
Site has been down for about 4 and a half hours now. Before then I was getting timeouts for about 2 hours. There last Twitter post was in 2016, you might want to file a ticket (that's what I did). I'm not sure they know there is a problem (no status updates). You can also try their Facebook account page.
Facebook is outdated also.
Looks like its back up.
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