Domain Problems

Jan_Schattling
Jan_Schattling
edited June 2016 in Campaign Portal Building
Hi.
When there was an option to add a Domain to the Campaign I used it because I already had one.

The Problem is that if someone now logs into his account to open the campaign he will be sent directly to: "https://echoes-of-war.de/dashboard#" which of course does not exist and will most likely trigger a security warning, because of the https.

When going back and trying something else like clicking on "Home" I will be send to "sw-echoes-of-war.obsidianportal.comdashboard" which of course will also be not available.

When I tried to remove the Domain from the Campaign I found out that the option has been removed.
So I am stuck with the problem because it seems to still be active, but unchangeable for me.

Has anyone else have problems like this and can tell me how to get rid of this?

Comments

  • Kallak
    Kallak
    Posts: 68
    Hmm, I would recommend going to the "support":http://www.obsidianportal.com/support area of the site and opening a ticket on this issue. This sounds like it's a bit above the capabilities of the userbase to solve.
  • OPSupport
    OPSupport
    Posts: 93 edited June 2016
    I would suggest opening a support ticket, so we can get the tech team to get this resolved on the back-end. After a lot of investigation, the team found specific maintainability/architectural issues with that software feature and opted to remove it until such time as they could get the feature designed and implemented properly.
    Post edited by OPSupport on
  • Jan_Schattling
    Jan_Schattling
    Posts: 3
    Thanks for the suggestion.
    I hoped to find a way around the support, because they are really slow and have proven to be not really helpful.
    But I guess you are right, I will probably have to bite the bullet and send them a mail.
  • Kallak
    Kallak
    Posts: 68
    Things have been improving support-side since the updated system went in place. Don't be afraid to give it a go
  • twiggyleaf
    twiggyleaf
    Posts: 51
    I agree with Kallak on this point.

    twigs
  • OPSupport
    OPSupport
    Posts: 93
    Jan,

    We show that your ticket was turned around inside 13 hours, with a change issued by the development team on your campaign. The campaign you inquired about last evening on the custom URL appears to be loading at this time. Simply reply to your ticket if their are any additional concerns.

    http://sw-echoes-of-war.obsidianportal.com/
  • Jan_Schattling
    Jan_Schattling
    Posts: 3
    You were right.
    They got in contact with me within hours and solved my problem in less than a day. :)
  • twiggyleaf
    twiggyleaf
    Posts: 1,911

    yes

    "I met a traveller from an antique land....."

    CotM May 2016: Mysteria: set in Wolfgang Baur’s MIDGARD.

    Previous CotM Aug 2012: Shimring: High Level Multiplanar Campaign

    Inner Council Member

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