And how does one escalation an issue Obsidian Portal to a supervisor or manager?
Is this where Obsidian Portal customer service has escalated to? Nothing in the deleted posts did I see where they broke the new OP Community Forum Rules. All I'm now seeing is OPSupport deleting posts that have legitimate questions, which doesn't bode well for the reflection of customer service I would think they want to show now under their new management. Even other gaming sites (i.e. Blizzard/Activision) allows their customers to voice their displeasure as long as it's done constructively. And even when it's needed to moderate a discussion, there is a moderator post in that infracted discussion indicating what was done (i.e. "Removed insulting remarks against OP user. Please keep discussion constructive."); not deleted outright.
Looking forward to a meaningful and helpful response. Thank you.