I recently made the following comment
"So, after a flurry of activity to fix one issue (which is not completely fixed, as some still have the same issue with email invites) things have returned to the complete lack of attention.
Still 100s of tickets open.
Still there are things broken.
Tomorrow is the 2 year anniversary of the Reforge- we still don't have half of the items promised, and we still have things broken that were never repaired, 2 years later.
The only reason I have not left is the effort to move my 1000+ page wiki is herculean, but right now I really regret not starting 2 years ago, because it would be moved and I would not have wasted all of this time trying to get both previous owners (16 months) and current owners (8 months) to do the things that were promised."
I received the following response from Alex "There are still hundreds of tickets open, but there are also hundreds of private tickets that have been resolved as well (many people submit things privately for various reasons and so these results are not seen by the community at large)."
So it seems that while there are hundreds of tickets that they do not address on the public side, there are hundreds of resolutions on the private side.
Is anyone seeing this as reality? Should I make all of my help tickets private?
Please let me know if you are having better luck on private tickets!
Just trying to help out.