Calendar Bug

Dreadnought
Dreadnought
edited October 2015 in Bug Reports
I've reported this bug (at least I think it's a bug, because I can't find anything in settings to explain it - if I'm doing something wrong, I would appreciate knowing that!) a number of times to http://help.obsidianportal.com/ - now I'm wondering if I should report it here as well.

In simple terms, when I use the Calendar to tell people about my next session, the time displayed for the session on the calendar is always an hour different from the time I inputted. For example, I just set up a Calendar entry for my next game of 7pm - and the calendar displays 6pm.

If I was just running a local game, this would be a much more minor issue, but as I am using OP to try and coordinate players around the world for an online game, I need to know the time and calendar is reliable. This issue - and the complete lack of progress in seeing it being addressed is the one that is making me quite likely to leave OP after years of paying for Ascendant membership (The email issue was also one that was annoying, but that seems behind us). I don't expect the issue to be fixed instantly - but I was left with the real impression that even though I've reported this a few times now, those reports might not have actually got to where they should have until several reports had been made - and then the issue was closed without comment when it had not been addressed. It's still happening.

http://help.obsidianportal.com/discussions/problems/15326-calendar-time

is the thread on the the help site.

Comments

  • Bortas
    Bortas
    Posts: 645
    I'm 99% certain the time zone you have set in your profile is incorrect.

    -bort

    "Morwindl":https://morwindl.obsidianportal.com
    "EIDL":https://eidl.obsidianportal.com
  • Dreadnought
    Dreadnought
    Posts: 12
    I have checked it more than once and if you look at the screenshots included in the message I've linked to you can see an image showing that it is set correctly.

    I appreciate the attempt to help but I have checked this. And I have asked in the past whether there is somewhere else where a timezone might be relevant.

    For half the year the time displayed on the calendar is an hour too early. For the other half of the year it is an hour too late. To me, that strongly suggests it's a bug somewhere in wherever daylight savings time is being offset.
  • GamingMegaverse
    GamingMegaverse
    Posts: 2,915
    What time zone are you in? Arizona, for example, does not work, as it breaks the rules of all the other 49 states.

    Just trying to help out.

  • Dreadnought
    Dreadnought
    Posts: 12
    Australian Eastern Standard Time (because we are currently in Daylight Savings), it's Australian Eastern Daylight Time, but the problem occurs year round - we're always an hour out - sometimes an hour before, sometimes an hour later.
  • GamingMegaverse
    GamingMegaverse
    Posts: 2,915
    Oy Oy Oy! One of my players is in Tasmania, and does not have the issue, but that one you will have to address in a "Bug Report":http://help.obsidianportal.com/discussions/problems
    Good luck!

    Just trying to help out.

  • Dreadnought
    Dreadnought
    Posts: 12
    Again, thanks for trying to help, but...

    I submitted a bug report to that site nearly a year ago - I've linked to it in the first post in this discussion. It took over six months (and me bringing it up again) before that original bug report even got acknowledged by anybody who seems to have been involved with OP. The thing got closed a couple of months later without being addressed. That's why I've decided to post here in an effort to try and get things fixed.

    Honestly, whoever is running OP seems to have real issues in addressing these issues or even acknowledging that they exist.
  • GamingMegaverse
    GamingMegaverse
    Posts: 2,915
    Management changed in February, and in the last month an OP regular was made part of full time staff- you may want to try again now on that bug report.

    Just trying to help out.

  • Dreadnought
    Dreadnought
    Posts: 12
    Thanks - I'll give a go then.
  • Unknown
    Indeed, though I did catch your posting here as well just so you are aware. Been incredibly busy as of late, but I will be working up a further news post shortly on some of the things going on.
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