YouTube Videos

Unknown
edited July 2015 in Bug Reports
Curious if anyone else has noticed issues with their YouTube videos loading on their pages. I just noticed today that the two that I have up on my site seem to not be loading suddenly and figured I should check if anyone else has seen this going on.

--
Alex
"Dragon Age: Requiem":https://da-requiem.obsidianportal.com/
«134

Comments

  • Maesenko
    Maesenko
    Posts: 325
    I don't have any videos, but I'm guessing Youtube is updating their API again. Seems that's usually the cause.

    _~Mae_

    ~Mae

    CotM Selection Committee

  • Unknown
    That is what I am thinking, just figured it would be worth checking in on it.

    -Red
  • NikMak
    NikMak
    Posts: 379
    agreed, my you tube video isn't loading either
  • Unknown
    Well, least I know it isn't just me. Oh well, wasn't critical for my page anyways.
  • GamingMegaverse
    GamingMegaverse
    Posts: 2,915
    I am also in the group of no youtube... depressing

    Just trying to help out.

  • Unknown
    Yea, I went ahead and pulled mine from the main page, I have them tucked away elsewhere anyways so I can check and see if they start working again. I also noticed that it was failing to load inline PDFs as well that I had setup, so I pulled those too and just have links off to them now.
  • Lazarus1219
    Lazarus1219
    Posts: 7
    No working videos for me too. How long does support take - it's been like a week now.
  • R2builder
    R2builder
    Posts: 9
    It's not only videos. it is any media links. Even my soundcloud links are gone.
  • Abersade
    Abersade
    Posts: 205
    Videos are missing for me as well.
  • GamingMegaverse
    GamingMegaverse
    Posts: 2,915
    Everyone hit them on twitter- seems to be the only place they respond to.

    Just trying to help out.

  • R2builder
    R2builder
    Posts: 9
    I don't do Twitter. But if they only respond to Twitter, and not the forum or help tickets, they need some serious management restructuring. I guess they don't need or want my money anymore. There are other game services out there that will actually respond back to its customers. This is totally unacceptable service from a company.
  • Belrathius
    Belrathius
    Posts: 206
    Ironically they just had a management restructuring, with a stated commitment to fix communication issues.

    I don't do Twitter either, which should NOT be an issue since their very product has a built-in communication system.

    I'm beginning to wonder if I could do better with an open-source wiki management product. While communication and progress completely died under Micah, this new company seems fine with the idea of breaking what *does* work, seeing as how this is not the first issue since the announcement of OP changing hands.

    "Why do we need a sandbox? We can just test our code changes in production. It'll be fine." - comment overheard at a previous company that I worked for, a company that is no longer in business.
  • R2builder
    R2builder
    Posts: 9 edited August 2015
    Well, I went to Facebook and made a comment about them not being able to take care of the website or let people know what is going on, and I informed them I will be canceling my Ascendent Membership. This is Facebook reply I received.

    "We are not at Gencon. I've also between working on Obsidian Portal all weekend. Sorry to see you go. ~ Jerry"

    No, what is sorry is that you have Zero customer service skills or support.

    Jerry, you have made it pretty apparent that you could less about your customers and supporting them. I am very happy that you don't need or want my business. Because I won't even be keeping my "free" membership either I will be deleting all of my campaigns. And I had Campaign of the Month for Oct 2014! I will also let the FFG Star Wars forums know about this great service...I have always promoted OP there, but not any more.

    All you had to do was respond to your customers letting them that you were aware of the problem and we're working on a fix. Pretty simple stuff actually, but you don't care, so why even keep typing.
    Ciao everyone, good luck to you and your games. I'm outta' this rat hole.
    Post edited by R2builder on
  • GamingMegaverse
    GamingMegaverse
    Posts: 2,915
    Sorry to see you go R2builder- please let us know if you land in a better place.

    Just trying to help out.

  • Keryth987
    Keryth987
    Posts: 942
    Any update or progress on this? Its on all my sites that the Youtube embedding is not wokring and the pdf of quick start rules I put on my new campaign does not work either

    Keelah Se'lai,
    Keryth
    "Shadows Over New York":http://www.obsidianportal.com/campaigns/shadows-over-new-york
    "2013 Campaign of The Year":http://blog.obsidianportal.com/2013-coty-shadows-over-new-york/
    "Campaign of the Month July 2013":http://blog.obsidianportal.com/shadows-over-new-york-julys-campaign-of-the-month/

  • Keryth987
    Keryth987
    Posts: 942
    We need an update on this PRONTO.

    Keelah Se'lai,
    Keryth
    "Shadows Over New York":http://www.obsidianportal.com/campaigns/shadows-over-new-york
    "2013 Campaign of The Year":http://blog.obsidianportal.com/2013-coty-shadows-over-new-york/
    "Campaign of the Month July 2013":http://blog.obsidianportal.com/shadows-over-new-york-julys-campaign-of-the-month/

  • Gianca1
    Gianca1
    Posts: 4
    ugh is this site dying? I really enjoy OP and hate to see it go... no support, no game of the month, etc... videos not working is there another site that is similar?
  • DreadGazebo
    DreadGazebo
    Posts: 218 edited August 2015
    I'd like to point you here, to see my "most recent post":http://forums.obsidianportal.com/comments.php?DiscussionID=3394&page=24#Item_43

    R2Builder I'm sorry to see you go, maybe if you could see the whole picture you'd understand, regardless, I respect your stance. Unfortunately, I cannot give you the whole picture, because I consider myself a professional. I'll leave it at that.

    Lastly, do know that I'm pushing for resources to get this done and fixed, I do so on a regular basis, I figure I'd rather come back here once I have something of substance for you beyond "Yep guys, still waiting on that thing" because no matter how you look at it, no news (in this case) feels like bad news.

    I was just informed that they are looking to bring another person in to help with development, that's an update as of literally minutes ago. That's all I've got for you guys right now, I wish I had more, but that's it for now.
    Post edited by DreadGazebo on
  • DreadGazebo
    DreadGazebo
    Posts: 218 edited August 2015
    Also, another update I'm now cleared to give: I should have you guys know that Travis will be departing from Obsidian Portal by the end of the month if not sooner, we are actively looking to recruit someone to fill his place. I have had people reach out to me already and I have passed them on to the Kaleidoscope team.

    Also please know that Travis will be making his own post/statement in the future explaining things, I don’t want to speak for him but I am cleared to give you guys that info now. Many support tickets Travis was unable to respond to are pending on development resources to fix, please know that he’s not just ignoring any of you. He’s been genuinely been busting his butt for some time now to try and get us the fixes we need for the site. We will get the resources, I promise that, as soon as I have a time table for you guys - I will give it to you. ASAP.
    Post edited by DreadGazebo on
  • Keryth987
    Keryth987
    Posts: 942
    OK, I looked at your most recent post as directed by the link and there is nothing there about the current Media Embedding/YouTube issue.

    Seeing how I've used both quite extensively on my sites, an update on what is going on would be appreciated

    Keelah Se'lai,
    Keryth
    "Shadows Over New York":http://www.obsidianportal.com/campaigns/shadows-over-new-york
    "2013 Campaign of The Year":http://blog.obsidianportal.com/2013-coty-shadows-over-new-york/
    "Campaign of the Month July 2013":http://blog.obsidianportal.com/shadows-over-new-york-julys-campaign-of-the-month/

  • DreadGazebo
    DreadGazebo
    Posts: 218 edited August 2015
    Sorry, I guess it was a very roundabout way of answering (mentioning Travis's efforts on support tickets). To be explicit: I have implored the team at Kaleidoscope to look into devoting resources to fixing the YouTube / media embedding bug.
    Post edited by DreadGazebo on
  • Unknown
    Thanks for the updates on things, I certainly know how difficult it can be in such a position where you may know things that can't be public knowledge just yet. Thanks for keeping us in the loop to the fullest extent of your abilities to do so.
  • DreadGazebo
    DreadGazebo
    Posts: 218
    The main thing I want everyone to know right now is, OP isn't going anywhere. There's a lot of "site is dying" doom and gloom stuff going around, sure it's a rough patch, but we're not going anywhere. That's the main thing I want you guys to know.
  • Unknown
    Yea, the doom and gloom around here has been a bit exaggerated as of late. I'm just happy this is a company that actually has some level of community interaction compared to the nonexistent levels that exist in the vast majority of them. Know that at least some of us here don't subscribe to such sentiments, and assume things are running with some forethought in mind even if we are at a rough point (which, personally, should be expected since we are still in the process of transitioning in the folks at Kaleidoscope - buyouts take a bit for everything to get resettled).
  • UselessTriviaMan
    UselessTriviaMan
    Posts: 532
    ^^^ *UselessTriviaMan likes this.* ^^^

    Ptolus, City by the Spire - 2016 Campaign of the Year

    "Please pay attention very carefully, because this is the truest thing a stranger will ever say to you: In the face of such hopelessness as our eventual, unavoidable death, there is little sense in not at least TRYING to accomplish all your wildest dreams in life."  - - Kevin Smith

  • GamingMegaverse
    GamingMegaverse
    Posts: 2,915
    Thanks Jerry- Appreciate you telling us, and your professionalism in doing so!!

    Just trying to help out.

  • twiggyleaf
    twiggyleaf
    Posts: 1,812
    And thanks and faith from me too!

    twigs

    "I met a traveller from an antique land....."

    CotM May 2016: Mysteria: set in Wolfgang Baur’s MIDGARD.

    Previous CotM Aug 2012: Shimring: High Level Multiplanar Campaign

    Inner Council Member

  • Keryth987
    Keryth987
    Posts: 942
    Thank you for the update. Hope things get fixed soon

    Keelah Se'lai,
    Keryth
    "Shadows Over New York":http://www.obsidianportal.com/campaigns/shadows-over-new-york
    "2013 Campaign of The Year":http://blog.obsidianportal.com/2013-coty-shadows-over-new-york/
    "Campaign of the Month July 2013":http://blog.obsidianportal.com/shadows-over-new-york-julys-campaign-of-the-month/

  • Keryth987
    Keryth987
    Posts: 942
    Checking to see if there is any updated information on this issue yet

    Keelah Se'lai,
    Keryth
    "Shadows Over New York":http://www.obsidianportal.com/campaigns/shadows-over-new-york
    "2013 Campaign of The Year":http://blog.obsidianportal.com/2013-coty-shadows-over-new-york/
    "Campaign of the Month July 2013":http://blog.obsidianportal.com/shadows-over-new-york-julys-campaign-of-the-month/

  • Unknown
    There is a ticket in, and I am now running as Community Manager. This is currently a top priority on my list so that everyone is aware (as said as much on the ticket as well). I am presently trying to get a list going of the most pressing and major issues that have been reported but not yet addressed so we can get a good game plan in place to tackle all of this. I will be updating both the ticket and the post (so check where you prefer) as I have more information available. Give me at least a little bit to cobble together all the major game breakers out there.
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