Inviting new players

Raif11152
Raif11152

I just signed up and i've sent out a batch of invites to new players and the email invites aren't getting received. I had my wife sign up for an account and she isn't receiving an invite by username.



What gives? It doesn't look like this should be rocket science. 8)

Comments

  • cgregory
    cgregory
    Posts: 723

    Tested out invites my username and they are working fine.

    emails can sometimes take a bot of time. But my test invites i sent out got received in a couple minutes.  Your players may wish to check their junk mail box.

    you should see a list of open invites under settings, you can try resending the invites.

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  • TK421xx
    TK421xx
    Posts: 2

    I'm having the same issue. Did it take forever for the emails to go through? My players are making accounts and cannot search our campaign.

  • jaypfirman
    jaypfirman
    Posts: 1

    Same issue here , its been 11hrs and still no invite received? 

  • Kallak
    Kallak
    Posts: 664

    Hey all,

    Just wanted to let everyone know that the missing emails will be coming over the next ~48 hours (or less depending on where they are in the queue). There was an outage inside the email system, and this was causing emails not to be sent. The issue has been resolved, and the backlog of waiting emails is being processed by the system now.

    Apologies all around for the inconvenience.

    All the best,
    - Kallak

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