Image Upload Broken

edited September 2015 in Bug Reports
Cannot upload any images. Figured it needed its own topic, as I know this is true for all.

Just trying to help out.


  • Unknown
    Yep, thanks for the screen caps in the ticket too, most helpful. As I mentioned in some other threads and tickets I am going to be meeting with the tech team here tonight to discuss what we are seeing since many of these issues did not happen in testing on staging.
  • cgregory
    Posts: 780
    I am able to upload images now.

    Tried on a brand new campaign and on an current campaign.

    They are among us!


                       XCom: Defiance - Campaign of the Month November 2016



  • GamingMegaverse
    Posts: 3,001
    Working now!

    Just trying to help out.

  • Unknown
    Tickets for this staying open through monitoring.
  • addramyrpalinor
    Posts: 1
    Issue still happening to me.

    I'm using Chrome Version 48.0.2564.97 m

    I chose a local file to upload but then nothing happens.

    I used to have issues previously, the image wouldn't seem to upload and the upload page would stay open indefinately but upon closing the dialog window, the image would effectively by uploaded.
    Now it doesn't upload at all.

    Thanks a lot.
  • andreww38
    Posts: 239 edited January 2016
    FYI, there is something badly broken in the jQuery function (responsible for file uploading) which the techs have been working on. This affects the ability to upload files (images, docs).

    We are working towards getting a test fix up sometime next week (week of Feb 8-12).

    Once it is up, we'll be working on it till it is working consistently.
    Post edited by andreww38 on
  • ketherian
    Posts: 203
    I was adding a ton of character images last night.
    Went off without a hitch. To link to a few:


    "Signs & Portents":
  • Langy
    Posts: 364
    Adding images may work, but adding site banners does not. I'm waiting for this to be fixed before I start filling out my new campaign site with anything.
  • Keryth987
    Posts: 1,047
    Banners worked fine for me. Just tested it on one of my test sites
    "HERE": if you are curious

    Keelah Se'lai,
    "Shadows Over New York":
    "2013 Campaign of The Year":
    "Campaign of the Month July 2013":

  • Lxcharon
    Posts: 189
    yeah i just uploaded 3 banners with no problem
  • andreww38
    Posts: 239
    FYI, I checked with our tech team about any recent changes to the image upload code and they said

    "we had made changes in jquery code in the previous update when we were applying Ascendant user quota changes"

    So the change would have been made 1-2 weeks ago.

    They are now working on fixing chunks of the jQuery code (relates to file uploading stuff) which are still proving buggy, so we aim to have better file upload code in place next week for testing, so hopefully this will help resolve the majority of issues that many of you are facing.

    Will post updates as I get them.
  • marczulet
    Posts: 1

    I'm having this old issue right now. Is there any workaround?

    Thank you.

  • thaen
    Posts: 1,079

    @marczulet, are you still seeing an issue?  Does it happen with any file or just a specific file?

    Can you share the Campaign where the issue is happening?

    Obsidian Portal Developer

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