[Notice] Email Fix Live

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Comments

  • twiggyleaf
    twiggyleaf
    Posts: 1,900
    Alex, I was waiting for an update to your comment on 16 October, but for me and my group, we can at least function under the parameters of the PARTIAL FIX. I use "live" and I know one of us uses "yahoo". At my latest FIX UPDATE (See 3 Oct) he and I only got the email notification when I implemented the WORKAROUND METHOD (Post and send, go back into edit mode, select “Email All” and send again!). The two others that actually took part seemed to get notifications normally. They are both operating "hotmail" accounts.

    Hope that helps,
    twigs

    "I met a traveller from an antique land....."

    CotM May 2016: Mysteria: set in Wolfgang Baur’s MIDGARD.

    Previous CotM Aug 2012: Shimring: High Level Multiplanar Campaign

    Inner Council Member

  • jeremy_langill
    jeremy_langill
    Posts: 23
    I've recently added new players to a campaign and they also have received no email from OP with the invite (and by recent, I mean today 11/11/2015)...so, I think I will have them create accounts and try and add them via that route. It's hard to see how this is a mostly resolved issue...
  • GamingMegaverse
    GamingMegaverse
    Posts: 2,956
    @jeremy_langill - Which email service are you using? I agree on one thing- existing accounts seem fine, but new accounts seem to struggle.

    Just trying to help out.

  • GamingMegaverse
    GamingMegaverse
    Posts: 2,956
    Still not fixed, more people reporting issues.

    Just trying to help out.

  • GamingMegaverse
    GamingMegaverse
    Posts: 2,956
    Email invites have been a problem for a year or more. Many are still having the issue. We were told by Alex that there would be refunds- I have not yet seen a dime.

    Just trying to help out.

  • MichaelWillettDisabl
    MichaelWillettDisabl
    Posts: 2 edited January 2016
    So, pretty much not getting any e-mails at this point. In fact, across six campaigns none of my players are getting e-mail updates from any changes to the pages, nor forum posts, nor calendar updates. Any idea of a resolution on this?

    It had been fixed for a while, but borked about a month and a half ago. Last time I received an e-mail from a campaign was 1/1/2016.

    I use private e-mail domains, but we also see the issue with gmail and yahoo accounts.
    Post edited by MichaelWillettDisabl on
  • GamingMegaverse
    GamingMegaverse
    Posts: 2,956
    @michaelWillett Please post in the help ticket that best fits your problem
    "Notifications":http://help.obsidianportal.com/discussions/problems/18110-email-notifications-not-working
    "Invite and Passwords":http://help.obsidianportal.com/discussions/problems/18224-invite-and-passwort-reset-e-mails-not-sent

    The more voices there the more they will realize that this is not completely fixed
    killervp
    "A God...Rebuilt":https://a-god-rebuilt.obsidianportal.com

    Just trying to help out.

  • AaSampson
    Posts: 20
    Thanks for the sound direction Killervp.

    @MichaelWillett - Please submit a private or public ticket detailing your issues so I can get back to you. You should also follow this thread ( http://help.obsidianportal.com/discussions/problems/18224-invite-and-passwort-reset-e-mails-not-sent) for future updates.
    Please reach out to me anytime.
  • MichaelWillettDisabl
    MichaelWillettDisabl
    Posts: 2
    Thanks for the redirect. I had something to post in each. :)
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