What is the expected time to receive a response from a submitted support ticket? (Ticket ID: 4148609) It's nothing earth-shattering but it is something that was broken previously on OP that was supposedly fixed. :)
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Hi Krothos,
Thanks for reaching out, we typically try to reply within 48 - 72 hours at most. I see your ticket came in on Saturday, we don't have a support person monitoring tickets thru the weekend at this time hence the lack or reply thus far.
I'll be connecting with you shortly regarding your ticket.
Thanks again!
Jameela
No worries. Was just a bit anxious. :) Thanks for responding to me directly via email.