Internal Server Error

Subscribe to Internal Server Error 15 post(s), 8 voice(s)

 
Misc_bio_thumb_48 TroyAlford 33 post(s)

Several times tonight I have gotten “Internal Server Error” in response to an update – either of an item or an NPC. I have not yet been able to track down the common denominator in the errors, but it is quite frustrating, once you’ve written a good 8 paragraphs of copy. :P

 
My_face_thumb_48 Micah Administrator 512 post(s)

Terribly sorry about that. I know you’re new here, so ask anyone else and they’ll tell you that the site is usually rock solid. For some reason one of our services crashed and it brought down everything that depended on it. We’re not exactly sure what it was, but this is a very rare thing.

Again, many apologies…

 
Hi-im-daisy_thumb_48 photoneater 182 post(s)

I basically keep a holding pattern around the site like some sort of incredibly bored bird of prey, and I can attest that things like this basically never happen- and on the odd chance that they do, they tend to recover quickly.

 
My_face_thumb_48 Micah Administrator 512 post(s)

Grrrr! Looks like we haven’t stomped this bug yet. I’ll see what I can find out…

 
My_face_thumb_48 Micah Administrator 512 post(s)

Ok, I think it’s fixed now. I’ll check again in the morning. Sorry again for any problems.

 
Misc_bio_thumb_48 TroyAlford 33 post(s)

I’ve seen no further problems. It was very flaky last night for about 30 minutes, but I have had no trouble at all today. :)

 
London2103_thumb_48 outrider 38 post(s)

hi micah:

today I was updating the adventure log and was saving it. The savings function took a long time and it gave me internal server error but everything took. I believe that we have IE6 here at work. The saving function has been taking a long time for the last week or so. I have been using both IE and mozalla as I input from different computers.

 
My_face_thumb_48 Micah Administrator 512 post(s)

It doesn’t seem to be browser specific. There are just certain updates that take a very, very long time, and I’m not sure why. In my gut, I think it’s partly due to the full-text indexing that we’re doing. We use a tool called Solr to make it easy (easier…) to search for things. However, updating the data every time a page is saved is causing many of the timeout errors.

When I get a chance, I’ll move the text indexing to a background process, which will make everything more responsive. It’s just a little harder to handle on the back-end.

 
Hi-im-daisy_thumb_48 photoneater 182 post(s)

I’m having some pretty severe issues with this today. I’m getting internal server errors pretty much any time I edit a page, and large portions of the site aren’t loading at all, particularly campaign sites. Front page, forum, and account info load fine, but anything else basically sits there until it times out.

 
My_face_thumb_48 Micah Administrator 512 post(s)

We’ve optimized a lot of stuff on wiki / blog edits. I have been watching the server logs pretty religiously today, and I haven’t seen any errors. Hopefully all the timeouts are fixed.

Sorry for anyone who got frustrated and wanted to kick in the screen. I know how that is :(

 
G07_d20_thumb_48 RobJustice 119 post(s)

I’m getting the ISE when I try to upload a picture to an NPC.

 
Me2_thumb_48 Jennifer 51 post(s)

I’m getting ISE with pictures, too.

 
Bm_thumb_48 drakemaw 2 post(s)

I’m also getting ISE when attempting to upload images to either the maps section or a bio pic. Got the same errorwith both Firefox 2.0.0.11 and IE 7.0.5730.11.

 
Avatar_thumb_48 DarthKrzysztof 98 post(s)

The same thing is happening to me when I try to upload NPC portraits. It’s also logging me out, if that helps any.

 
My_face_thumb_48 Micah Administrator 512 post(s)

This should be fixed. We’ve juggled some of the image uploading to try to make the server faster, but this made the image uploading more unstable. Hopefully it’s fixed now…

Thanks for the bug reports!